Privacy policy

Navigation

Privacy policy

This is the privacy policy of Kick&rush football, acting on behalf of the webshop kickandrushshop.nl.

About our privacy policy

Kick&rush football cares deeply about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services made available through it by Kick&rush football. The effective date of these terms is 14-10-2020; upon publication of a new version, all previous versions become invalid. This privacy policy describes what data is collected about you, what it is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have with regard to the personal data you have provided to us.

If you have any questions about our privacy policy, you can contact our privacy contact person; you will find the contact details at the end of our privacy policy.

About data processing

WooCommerce
Our webshop has been developed using WooCommerce software. Personal data that you make available to us for our services is shared with this party. WooCommerce has access to your data to provide us with (technical) support; they will never use your data for any other purpose. WooCommerce is obliged, under the agreement we have concluded with them, to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group to further improve its services.

Server and WooCommerce
Our webshop has been developed using WooCommerce software; we host our webshop on a server we manage ourselves. We have taken appropriate technical and organisational measures to prevent misuse, loss and corruption of data as much as possible. These security measures include at least the use of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.

E-mail and mailing lists

Activecampaign
Our website uses ActiveCampaign, a third party that handles e-mail traffic from our website and the sending of any newsletters. All confirmation e-mails you receive from our website and web forms are sent via ActiveCampaign's servers. ActiveCampaign will never use your name and e-mail address for its own purposes. At the bottom of every e-mail sent automatically via our website, you will find the 'unsubscribe' link. Clicking on it means you will no longer receive e-mails from our website. This may significantly reduce the functionality of our website! Your personal data is stored securely by ActiveCampaign. ActiveCampaign uses cookies and other internet technologies to determine whether e-mails are opened and read. ActiveCampaign reserves the right to use your data to further improve its services and to share information with third parties in that context.

Outlook
We use Outlook's services for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. Outlook does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment providers

Mollie
For processing (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address and city details as well as your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and to share (anonymised) data with third parties in that context. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not retain your data for longer than is permitted under applicable statutory retention periods.

Shipping and logistics

PostNL
When you place an order with us, it is our responsibility to have your package delivered to you. We use PostNL's services to carry out deliveries. For this purpose it is necessary for us to share your name, address and city details with PostNL. PostNL uses this data solely for the purpose of fulfilling the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL
When you place an order with us, it is our responsibility to have your package delivered to you. We use DHL's services to carry out deliveries. For this purpose it is necessary for us to share your name, address and city details with DHL. DHL uses this data solely for the purpose of fulfilling the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

External sales channels

Bol.com
We sell (some of) our products via the Bol.com platform. If you place an order via this platform, Bol.com shares your order and personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate technical and organisational measures to protect your data against loss and unauthorised use.

Marktplaats.nl
We sell (some of) our products via the Marktplaats.nl platform. If you place an order via this platform, Marktplaats.nl shares your order and personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate technical and organisational measures to protect your data against loss and unauthorised use.

Beslist.nl
We sell (some of) our products via the Beslist.nl platform. If you place an order via this platform, Beslist.nl shares your order and personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate technical and organisational measures to protect your data against loss and unauthorised use.

Purpose of data processing

General purpose of processing
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we wish to use this data to contact you at a later stage – other than at your request – we will ask for your explicit consent. Your data is not shared with third parties, except to fulfil accounting and other administrative obligations. These third parties are all bound by confidentiality under the agreement between them and us, or by an oath or statutory obligation.

Automatically collected data
Data automatically collected by our website is processed for the purpose of further improving our services. This data (such as your IP address, web browser and operating system) does not constitute personal data.

Cooperation in fiscal and criminal investigations
In certain cases, Kick&rush football may be legally obliged to share your data in connection with fiscal or criminal investigations by government authorities. In such a case, we are compelled to share your data, but we will resist this to the extent permitted by law.

Retention periods

We retain your data for as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also treat it as a request to be forgotten. Under applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable retention period runs. However, employees will no longer have access to your client profile and documents we have produced in connection with your assignment.

Your rights

Under applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by or on our behalf. Below we explain what these rights are and how you can exercise them. In principle, to prevent misuse, we send copies of your data only to the e-mail address already known to us. If you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the case of a request to be forgotten, we record anonymised data. All copies of data will be provided to you in the machine-readable data format we use within our systems. You always have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you suspect that we are using your personal data incorrectly.

Right of access

You always have the right to inspect the data that we (have) process(ed) and that relates to your person or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a copy of all data to the e-mail address known to us, along with an overview of the processors who hold this data, stating the category under which we have stored this data.

Right to rectification

You always have the right to have the data that we (have) process(ed) and that relates to your person or can be traced back to you corrected. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the e-mail address known to us that the data has been amended.

Right to restriction of processing

You always have the right to restrict the processing of data that we (have) process(ed) and that relates to your person or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to data portability

You always have the right to have the data that we (have) process(ed) and that relates to your person or can be traced back to you transferred to another party. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue our services in such a case, as the secure linking of data files can no longer be guaranteed.

Right to object and other rights

In certain cases, you have the right to object to the processing of your personal data by or on behalf of Kick&rush football. If you object, we will immediately cease data processing pending the resolution of your objection. If your objection is well-founded, we will make copies of the data we (have) process(ed) available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our privacy contact person.

Cookies

Google Analytics
Our website places cookies from the American company Google, as part of the 'Analytics' service. We use this service to track and report on how visitors use the website. This processor may be required under applicable laws and regulations to provide access to this data. We collect information about your browsing behaviour and share this data with Google. Google may interpret this information in conjunction with other datasets and thereby track your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

Third-party cookies
Where third-party software solutions make use of cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to amend our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

Contact details

Kick&rush football
Nobelstraat 15 bu10
2693 BC, 's-Gravenzande
Netherlands
info@kickandrushshop.nl

Privacy contact person

Robert Jan Zwaanswijk